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The SAP CRM (Customer Relationship Management) module enables you to control your entire customer-based contacts and data. In the SAP CRM training certification training course, you will learn how to improve the whole spectrum of CRM processes, including sales, service, marketing, and operations. Running with an understanding and awareness of the overall functionality in SAP CRM, you can quickly and efficiently handle the intact customer life cycle productively and wisely.
There is no specific prerequisite for taking up SAP CRM online training course as we start from scratch. However, if you have some prior knowledge on sales-related assistance, complaint handling and other related activities will be helpful.
Aspiring SAP CRM Consultant
Customer Relationship Analyst
SAP CRM includes the following sub-modules that support key functions of customer relationship management.
Interaction Center IC
With a CRM system, one can get a clear view of their customers. A simple, customized dashboard shows everything in one place, i.e., customer history, status, orders, etc. CRM enables customers to gain insights into their customer behavior and transform business operations to serve customers better.
SAP Customer Relationship Management (SAP CRM) is a key component of the SAP business package that addresses a company's short-term goals and reduces costs and enhances decision-making capacity by defining future strategy. SAP CRM enables different competencies to compete effectively and meet long-term goals.
SAP CRM is one of the key components of the SAP business package to manage customer relationship related activities.
SAP CRM is used to support all customer-centered business areas such as service, marketing, sales.
SAP CRM is implemented for various customer communication channels, i.e., contact center, mobile for internet, and e-commerce.
SAP CRM allows us to analyze all the information related to customer management and uses this analytical information to decide and define the future strategy by providing customers with the required products, service quality, sales-related activities, grievance handling, etc.
There are plenty of plans and permanent jobs for SAP CRM. Depending on which industries dominate your SAP CRM resume, you will receive calls accordingly. We will help you prepare for the SAP CRM interview with questions and answers. SAP CRM salary usually depends on experience.
By understanding SAP CRM's comprehensive functionality, you can manage the entire customer life cycle efficiently and intelligently. You will learn how to improve key processes, improve various analytics and reporting tools, and evaluate your performance.
SAP CRM offers you many benefits; some of the benefits are as follows:
It allows you to use cross-industry and industry-based end-to-end business processes.
You can use docile and process-based deployment benefits.
It provides you with an open adaptive technology platform powered by SAP NetWeaver.
|Start Date||End Date||Time (EST) (UTC - 5)||Day|
|05-Dec-22||02-Jan-23||(09:30 PM - 11:00 PM)||Mon-Fri|
|06-Dec-22||03-Jan-23||(09:30 PM - 11:00 PM)||Tue-Sat|
|09-Dec-22||06-Jan-23||(09:30 PM - 12:00 AM)||Fri-Sat|
|10-Dec-22||07-Jan-23||(09:30 PM - 12:00 AM)||Sat-Sun|
|12-Dec-22||09-Jan-23||(09:30 PM - 11:00 PM)||Mon-Fri|
|13-Dec-22||10-Jan-23||(09:30 PM - 11:00 PM)||Tue-Sat|
Note : We can arrange classes on different timings up on customer request. Please call us to schedule classes as per your convenient timings. We can arrange one to one training up on customer request.
Provide a quiz for practice
Provide you with sample questions
Provide you with self-paced labs