WorkDay Tutorial-Integration error handling

Understanding the way Workday handles integration errors enables you the ability to troubleshoot problems more easily. Always check the status of an integration event by accessing the Process Monitor or Integration Event and view message details by drilling down on the number of Errors & Warnings column.

 

EVENT STATUS


MESSAGE SEVERITY

Severity

Message Example

Processing Behavior

Integration Event Status

 

 

 

 

INFO

Initiated process

Processing continues

Completed

 

 

 

 

WARNING

Ann Smith has missing

Processing continues

Completed with warnings

 

or invalid data.  The

 

 

 

value 1223-456-78910

 

 

 

is too ling for “Phone

 

 

 

Number” and will be

 

 

 

truncated in the output.

 

 

 

Phone Number should

 

 

 

have length equal to or

 

 

 

shorter than 12.

 

 

 

 

 

 


An integration event can generate up to 500 error messages before processing stops. Although warnings do not affect integration processing, the number of warnings is limited to 500 at which time a final warning is issued. Workday processes inbound and outbound integrations differently when errors occur.

ERROR

Errors during data load.

 

Processing continues

Completed with errors

 

See report for details.

 

unless the error

 

 

 

 

threshold has been met.

 

 

 

 

 

 

CRITICAL

Unable to complete

 

Processing stops.

Failed

 

integration processing.

 

 

 

 

 

 

 

 

MESSAGE COMPONENTS

 

 

 

 

 

 

Message Component

Description

 

 

 

 

Context

Identifies the source of the problem, such as the name of the worker or integration

 

map that caused the error.

 

 

 

 

Condition

Describes the error condition, such as invalid data, missing fields or attributes, or

 

empty map values.

 

 

 

 

Requirement

Specifies the valid values or conditions that must be met.

 

 

 

Response

Provides a suggested solution to the problem.

 

 

 

 

 

 

Workday processes the entire batch of transactions in inbound integrations. If an error occurs, Workday generates an error message, skips the transaction that caused the error, and continues to process the other transactions in the batch. Transactions without errors execute successfully.

When an error occurs in an outbound integration, Workday does not transmit any data but fully processes the file to produce a comprehensive error report.