Understanding the way Workday handles integration
errors enables you the ability to troubleshoot problems more easily. Always
check the status of an integration event by accessing the Process Monitor
or Integration Event and view message details by drilling down on
the number of Errors & Warnings column.
EVENT STATUS
MESSAGE SEVERITY
Severity |
Message Example |
Processing Behavior |
Integration Event Status |
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INFO |
Initiated process |
Processing
continues |
Completed |
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WARNING |
Ann Smith has missing |
Processing
continues |
Completed with
warnings |
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or invalid data. The |
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value 1223-456-78910 |
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is too ling for “Phone |
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Number” and will be |
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truncated in the output. |
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Phone Number should |
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have length equal to or |
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shorter than 12. |
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ERROR |
Errors during
data load. |
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Processing
continues |
Completed with
errors |
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See report for
details. |
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unless the error |
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threshold has
been met. |
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CRITICAL |
Unable to
complete |
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Processing stops. |
Failed |
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integration
processing. |
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MESSAGE
COMPONENTS |
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Message Component |
Description |
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Context |
Identifies the
source of the problem, such as the name of the worker or integration |
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map that caused the error. |
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Condition |
Describes the
error condition, such as invalid data, missing fields or attributes, or |
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empty map values. |
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Requirement |
Specifies the
valid values or conditions that must be met. |
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Response |
Provides a suggested solution to the
problem. |
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Workday processes the entire batch of transactions in inbound integrations. If an error occurs, Workday generates an error message, skips the transaction that caused the error, and continues to process the other transactions in the batch. Transactions without errors execute successfully.
When an error occurs in an outbound
integration, Workday does not transmit any data but fully processes the file to
produce a comprehensive error report.